THIS CONTACT INFORMATION IS FOR EMERGENCY OBSERVATIONS ON THE RAILROAD ONLY.
This phone number does not belong to Brightline. Please do not contact this phone number for ticket inquiries, general questions or other non-emergency requests. You will be referred back to this page.
In the event of an emergency, crossing gate or track issue you observe, please call Florida Dispatch Company's Emergency Desk at (904) 538-6100 to share details about your observations. Contact information for Florida East Coast Railway is posted on blue signage at each railroad crossing, and reference to the crossing ID number (your location) is posted on the same sign.