Boarding closes five (5) minutes prior to your scheduled departure time. If you've missed your train and have a Smart or Premium ticket, please see a Guest Services Agent in-station to assist with rescheduling your trip.
We recommend our guests arrive at least 20 minutes prior to departure, and if plans change, updates to your reservation can be made up to 30 minutes prior to your scheduled departure through our app or in any Brightline station in order to maintain eligibility for travel credits. A fare difference will apply if applicable.