Skip to main content
gobrightline.com
Submit a Request
Submit a request
Brightline Help Center
Booking Related
Booking Related
Reserving, Managing & Cancelling Your Tickets
Booking your trip.
Adding Extras.
Modifying your reservation.
Canceling a reservation.
Ticket Fares & Fees
Understanding ticket prices.
Understanding fees.
What comes with my PREMIUM fare?
Promotions, Discounts & Offers
Does Brightline offer discounts?
How will I know if the departure I'm considering qualifies for promotions or discounts?
Using promo codes.
Can I add a promo code on an existing reservation?
Does Brightline offer corporate rates?
Are there discounts for groups bigger than 16?
Checking Bags, Bikes, Pets & Other Items
Is Brightline pet-friendly?
How do I check my bags?
Can I bring my bike?
Special Assistance
How can I contact someone?
How can I travel in a wheelchair?
Can I bring my Service Animal or Emotional Support Animal?
Group Reservations
How do I book my group trip with Brightline?
Travel Professionals
As a Travel Professional, how do I earn commission?