Account & Payment Related

Creating & Managing Your Brightline Account

• Creating a Brightline Account.
• Logging in & out of your Brightline Account.
• Updating your profile information.

Passes & Ticket Packs

• What Train Passes are available?
• Purchasing a Pass
• Are Train Passes refundable?
• Where can I find the Terms and Conditions for Train Passes?

Credits & Travel Vouchers

• Receiving & redeeming trip credits or vouchers.

Corporate & Other Membership Programs

• Applying for a Corporate Account.
• Using your Corporate Travel Program.
• Renewing or discontinuing your program membership.
• My company has a Corporate Discount. How do I apply those discounts?

Saved Credit Cards

• Paying with a stored credit card.

Refunds & Refund Requests

• How do I request a refund?
• How will I receive my refund?