Account & Payment Related

Creating & Managing Your Brightline Account

• How to retrieve receipts
• Creating a Brightline Account.
• Logging in & out of your Brightline Account.
• How to reset your password?
• Updating your profile information.

Credits, Travel Vouchers & Gift Cards

• Brightline Gift Cards
• Do Brightline Credits expire?
• How can I add a voucher or Credit code to my booking?
• Receiving & redeeming trip credits or vouchers.

Corporate & Other Membership Programs

• Using your Corporate Travel Program.
• Renewing or discontinuing your program membership.

Saved Credit Cards

• Paying with a stored credit card.

Refunds & Refund Requests

• How do I request a refund?
• How will I receive my refund?